Terms & Conditions

Terms & Conditions

Last updated: 16 February 2026

Welcome to Kaayu Rituals ("Company", "we", "our", "us"). By visiting or using our website, www.kaayurituals.com (the "Website"), you agree to be bound by these terms and conditions. If you disagree with any of these Terms, please desist from using the Website.

1. GENERAL

Kaayu Rituals is an Indian Ayurvedic and wellness business that sells skincare, personal care, and lifestyle items.

All information on the Website, including but not limited to text, photos, graphics, designs, logos, formulae, and product descriptions, is the sole property of Kaayu Rituals and is protected by applicable intellectual property and copyright laws.

We reserve the right to alter, change, or replace these Terms & Conditions without previous notice. The continued use of the Website following any changes constitutes acceptance of the updated Terms.

2. ELIGIBILITY

To place an order through the Website, you must be at least 18 years old.

If you are under 18, you may only use the Website with the supervision and approval of a parent or legal guardian.

3. PRODUCT INFORMATION

We make every effort to accurately represent product colors, textures, ingredients, and descriptions. However, the real product look may differ slightly depending on screen resolution, lighting circumstances, or production batches.

Because our formulas use natural and plant-based ingredients, minor fluctuations in color, aroma, or texture over time are typical and do not indicate a flaw.

4. PRICING AND PAYMENT

Unless otherwise specified, all prices posted on the Website are in Indian Rupees (INR) and include any relevant taxes.

Prices are subject to change without prior notice.

We accept payments via secure third-party payment gateways, including major credit/debit cards, UPI, net banking, and digital wallets.

5. ORDER CONFIRMATION AND CANCELLATION

After placing an order, you will receive an order confirmation by email and/or SMS that includes the order details.

We reserve the right to cancel or deny any order in the following conditions, but not limited to:

  • Payment failure.
  • Product unavailability
  • Pricing or listing mistakes
  • Suspected fraudulent or unlawful activities

If an order is cancelled after payment, we will reimburse the amount according to our refund policy.

6. INTELLECTUAL PROPERTY RIGHTS

All trademarks, brand names, logos, packaging designs, product names, rituals, and proprietary content on the Website are the sole intellectual property of Kaayu Rituals. Unauthorized use, replication, and dissemination are strictly banned.

7. USER CONDUCT

You agree not to:

  • Use the Website for unauthorized or fraudulent purposes
  • Attempt to obtain unauthorized access to our systems or data
  • Upload or transmit viruses, malware, or malicious code
  • Interfere with the website's functionality or security

Violations of these terms may result in limited access or legal action.

8. LIMITATION OF LIABILITY

To the greatest extent authorized by law, Kaayu Rituals will not be accountable for:

  • Indirect, incidental, or consequential damages.
  • Allergic responses or sensitivities, unless induced by proven manufacturing negligence.
  • Delays or failures due to third-party logistics suppliers, natural catastrophes, or force majeure events
  • We strongly advise completing a patch test before utilizing any product.

9. GOVERNING LAW & JURISDICTION

These Terms and Conditions are governed and construed in line with Indian laws. Any issues arising from or related to these Terms will be resolved exclusively by the courts of Uttar Pradesh, India.