Policy Information
Privacy Policy
Your rituals are personal. So is your data. Here is our commitment to keeping both safe.
01
Information We Collect
👤 Personal Information
- Full name
- Email address
- Phone number
- Shipping & billing addresses
- Payment information (processed securely via third-party gateways - we do not store card or banking details)
📊 Non-Personal Information
- Device & operating system info
- Browser type and version
- IP address
- Cookies and tracking data
- Page views, session duration, and browsing habits
02
How We Use Your Information
- Process, confirm, and deliver your orders
- Send order updates, offers, and service-related communications
- Enhance website functionality, performance, and user experience
- Conduct analytics and understand customer behaviour
- Detect and prevent fraudulent or unauthorised transactions
- Provide customer support and address concerns
03
Cookies & Tracking Technologies
We use cookies and related technologies to improve your browsing and shopping experience, remember your cart and checkout activity, analyse traffic and user behaviour, and deliver relevant ads and remarketing campaigns.
You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect how the website functions.
04
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We share limited, necessary information only with trusted service providers:
All third-party partners are contractually required to follow applicable data protection and confidentiality requirements.
05
Data Security
We use industry-standard security measures to protect your information, including SSL (Secure Socket Layer) encryption, secure servers and databases, and restricted access to personal data.
While we take all reasonable precautions, no online system is completely secure. We cannot guarantee absolute security of your information.
06
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected - including processing orders, maintaining customer records, and complying with applicable legal obligations.
Once your data is no longer required, it is securely deleted or anonymised. You may request deletion of your data at any time by writing to us at support@kaayurituals.com.
07
Your Rights & Choices
Access Your DataRequest a copy of the personal information we hold about you.
Correct Your DataAsk us to update or correct inaccurate information.
Delete Your DataRequest deletion of your personal information from our records.
Opt OutUnsubscribe from promotional emails and SMS communications at any time.
Manage CookiesControl or disable cookies through your browser settings.
To exercise any of these rights, please contact us at support@kaayurituals.com.
08
Data Protection Law
Kaayu Rituals is committed to complying with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA) and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
We process your personal data only for lawful purposes, with your consent where required, and take reasonable steps to ensure its accuracy, security, and confidentiality. As a data fiduciary, we are accountable for how your data is collected, used, and protected.
🛡️ Your data is never sold. We collect only what is necessary, use it only for stated purposes, and give you full control over your personal information at any time.
09
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from minors. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
Questions About This Policy?
If you have any questions or concerns about this Privacy Policy, we are here to help.
